EAR is an accredited distributor in Southern Africa for World renowned manufacturer of refrigeration and cold room equipment.KORKMAZ PANEL, that manufactures cold room panels, compressors, condensing units, cooling systems at a very large scale, thereby making us cable of undertaking big industrial cold room, cold warehouses, milk storage cold rooms up to 5000 square meters etc. because we have a production muscle & obviously our pricing is very reasonable and competitive.
EAR employs highly skilled personnel who are well versed with the ever changing environment and technology in air conditioning & refrigeration .It is our company policy to consider skill as part of the organisation's long term investment, the human capital.Our main forcus being on offering quality services & customer satisfaction
EAR is an accredited dealer and distributor for world renowned brands such as Hisense, Lg, Samsung, Galanz,Midea etc, we get the products at low prices thereby passing on the benefit to our customers.This makes our pricing on all our air conditioners competitive and affordable to everyone, hence leading to the growth in our satisfied clientele every day.
Products,Installation,Servicing & Maintanace.Free quotation And Our rates are very competitive.
EAR is a Zimbabwean air conditioning & refrigeration company based in Mutare,Manicaland,province. As a leading refrigeration company supply world renowned brands in air conditioning , cold rooms,chillers,ceiling fans, install and maintain the units supplied . Because of our commitment to quality and our strong relationships with our suppliers, we have been made accredited dealers of many world renowned brands. This means we get the product cheaper thereby passing it to our customers at reasonable prices. We focus on quality, customer satisfaction, good workmanship as well as good corporate governance.
It is the policy of EAR that all of our activities are carried out in accordance with our business management system, which is working towards achieving the best quality & customer satisfaction The EAR business management system manual sets out the organisation and arrangement of the groups management systems. The business management system contains all the procedures and associated documentation to manage and control our business and is available to all staff.
The aim of our quality management system is to ensure that:
• We deliver a quality service to maintain excellent customer relations • Customer satisfaction remains inherent to our business • Our customer’s requirements have been fully understood and met • All work is carried out consistently to a defined standard • We have the skills and resources to fulfill our customer requirements • Our staff are fully trained and involved in quality improvement • We strive to continuously improve our systems and procedures • We only use services that meet our own quality assurance standards • A professional approach to customer interface is maintained at all times • Any complaints are dealt with efficiently and within an acceptable time period